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Shipping Policy:

Standard shipping is currently free for all orders with the U.S.
All VPARK orders are directly shipped from our distribution center located in Lake Forest, California. Our products are available to U.S. customers with U.S. shipping addresses, with delivery supplied by USPS. New orders are packed and shipped within 1 business days following order receipt. Your order will be delivered within the time frame specified during checkout, based upon the shipping option selected. Once your order has been shipped, you will receive an email confirmation with your shipment tracking number.

We utilize USPS Priority Mail (Ground Shipping) for our shipments. We pay for the shipping fees and the typical delivery time is between 2-4 business days, depending on the speed of USPS and your location in the U.S. If you would like to pay an additional fee, we also offer 2 day shipping through UPS.

Out of Stock Items:

We apologize for the inconvenience if this happens and thank you for your patience. If your item is out of stock, please contact us to discuss how you would like your order handled. We can either contact you as soon as the product is back in stock or we can supplement your order with a similar product.

How do I track my order?

Once your order has been packaged and shipped, you will receive an email, which will include your order tracking number. You can track your shipment on the USPS website, utilizing the tracking number you received in the e-mail. Please allow up to 24 hours for your tracking number to become active.

When will you ship my order?

Orders are shipped out Monday-Friday 9 am to 3 pm; typically within the same business day following order receipt, if your order is placed before 2 pm.
We will only need to confirm your age once when you first enter our website and, then, we are able to fully ship you all of your future orders.

Return policy:

All domestic returns and replacements will be shipped back to the return address provided by VPARK at no additional charge. VPARK will exchange returned products at no additional charge and refund customer accounts accordingly. Contact our customer service department at (800)610-7922 and your VPARK specialist will promptly address your needs.
All returns will be approved by our customer service specialist.


Terms and Conditions General

This Website is intended only for the use of adults 18 years of age and older. If you create a Gogovpark.com account, you are responsible for maintaining the confidentiality of your account and password. You further acknowledge and agree that you must be of legal smoking age to purchase or consume any of Joy Flavor’s products or to participate in any of our promotions or other offers on this Website and on our social media.


Although this Website may be linked to other Websites, Joy Flavor does not endorse, approve, certify or sponsor the linked Website, unless specifically stated. Joy Flavor is not the owner of, does not control, and is not responsible for the content of any other Website linked to this Website. Your linking to other Websites is at your own risk.

Governing Law:

This Website has been designed to comply with United States law. Joy Flavor does not represent that the content of this Website is appropriate for locations outside the United States. If you access this Website from locations outside the United States, you are responsible for complying with all applicable local laws.

Privacy Statement:

We are committed to protecting your privacy. Please review the Terms and Conditions of the Joy Flavor Privacy Policy.

Trademarks and Copyright:

The copyrights to all contents of this website are proprietary to Joy Flavor and its third party licensors. You may not reproduce, post on any other Website, modify, distribute, or transmit any portion of this Website without the expressed written consent of Joy Flavor. Any name, logo, trademark or service mark contained on this Website is owned or licensed by Joy Flavor and may not be used by you without the prior written consent of Joy Flavor. You may access this Website for your individual non-commercial use only.

Material You Submit:

You acknowledge that you are responsible for any submission you make, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not post or transmit to this website any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights. Joy Flavor assumes no responsibility or liability which may arise from such content, including but not limited to claims for defamation, libel, slander, obscenity, profanity or misrepresentation. Any material or communication transmitted in this manner by you to this website will not be treated as confidential. Any ideas, concepts, or other materials transmitted by you to Joy Flavor may be used by Joy Flavor in any manner, including reproduction, transmission, publication or broadcast without compensation.

Accuracy of Content:

Although we make all reasonable efforts to ensure that the content of the website is updated and corrected, Joy Flavor makes no warranties as to its accuracy.


Your use of this website is at your sole risk. The website is provided on “AS IS” & “AS AVAILABLE” basis. We reserve the right to restrict or terminate your access to the website,or any feature or part thereof any time. JOY FLAVOR EXPRESSLY disclaims ALL WARRANTIES OF ANYKIND, whether expressed or implied, Including the implied WARRANTIES OF MERCHANTABILITY AND FITNESS for a particular purpose and any warranties that material on the website is noninfringing; that access tp the website will be uninterrupted or error free;that the website will be secure;or that information on the website will be complete,accurate or timely.If you download any material from this website ,you do so at your own discretion and risk.You will be solely responsible for any damage or loss of data that results from the download of any such material.

Limitation of Liability:


No event shall JOY FLAVOR be liable for any direct,indirect,punitive,incidental,special or consequential damage arising out of or in any way connected with the use of website or any information provided on this website.Since some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages,the above limitation may not apply to you..

Modification of These Terms:

We reserve the right, at our complete discretion, to change these terms and conditions at any time for any reason, without notice or obligation. By entering this Website, you will be bound by any such revisions we make to the Terms and Conditions. Your continued use of this Website following the posting of changes to the terms or other policies means that you acknowledge and accept the changes.

Product Descriptions:

We attempt to be as accurate as possible when posting content. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current or error-free.


Except where noted otherwise, the prices displayed for Joy Flavor products represents the full retail price listed on the product itself. We cannot confirm the price of an item until you complete an online order form; however, we do not charge your credit card until after your order has entered the shipping process.

Purchases by California Residents:

California residents may be required by the California Department of Revenue to pay additional taxes and fees as a result of their purchases from Joy Flavor.

Return Policy:

We stand behind the quality of our product and guarantee to the original purchaser that our products shall be free from defects in material and workmanship for a period of forty-five days from the original purchase date. This warranty applies to the products under normal use and is subject to all product usage documentation. In the event you need to exchange your Joy Flavor pack, battery, or charger, simply contact us by email or our toll free number. If you do not have a Gogovpark.com account, you’ll be asked to set one up. If your product needs to be returned to us, we will need to verify the return through our customer service number (800) 610-7922. We will then send you a prepaid envelope for shipping. Your replacement product typically leaves our warehouse within one business days of the approval of your return. We reserve the right to refuse any exchange request that does not meet these requirements. All sales are final.

Cancellation Policy:

You may cancel your order for up to one (1) hour from the time you placed your online order by calling our customer service department through (800) 610-7922.

Cancellation of Orders:

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.


If any provision of these Terms and Conditions shall be deemed unlawful, void or, for any reason, unenforceable, that provision shall be deemed severable from these Terms and Conditions, and shall not affect the validity and enforceability of any remaining provisions.